Date & Time: March 12, 2025 12:00 - 3:00 p.m. ET
This program is for professionals at all levels.
For leaders who would like to cultivate their ability to identify, resolve, and prevent conflicts in the workplace, this learning session provides immediately applicable strategies. In an interactive virtual classroom, you'll develop your leadership skillset and be equipped with the confidence to navigate difficult scenarios that arise in your team or organization.
Key learning topics include:
- Effective listening and communication
- Addressing root causes of conflict in the workplace
- De-escalation and negotiation strategies
About the Instructor
Beth Fisher-Yoshida, Ph.D. Program Director, M.S. in Negotiation and Conflict Resolution; Professor of Practice
As Professor of Professional Practice, Beth Fisher-Yoshida, Ph.D. leads classes in negotiation, conflict resolution, and conflict analysis. Her approach to learning is based on her core belief that when we improve communication by developing more self-awareness, we will have better relationships and improved negotiation practices.
Dr. Fisher-Yoshida is Co-Executive Director of the Advanced Consortium on Cooperation, Conflict and Complexity (AC4) and Director of the Youth, Peace, and Society (YPS) program, both housed in the Climate School / Earth Institute at Columbia University.
Dr. Fisher-Yoshida focuses on leading organizations through change by improving communication and creating shared goals and practices to align with the organization’s mission and vision. She works globally with clients and speaks conversational Japanese having lived and worked in Japan for 13 years.
Group enrollment rates are available. For registration support and questions, email Amanda Wygant, awygant@smith.edu